Domain Name Dispute Resolution

• Find out the Registrar for the domain name using ICANN’s Registration Data Lookup Tool
• Conduct a "WHOIS" search using ICANN’s RDRS tool or on the Registrar’s website
  For more information, visit our Q&A: domain name WHOIS data and the UDRP webpage
• Check if the domain name has expired or will expire soon
  For more information, consult our Q&A: domain name expiry and the UDRP webpage

• Consult the WIPO Overview of WIPO Panel Views on Selected UDRP Question, Third Edition which summarizes the consensus views of panelists who have decided UDRP cases on most major topics. WIPO also provides a Legal Index of WIPO UDRP Panel Decisions
• File size and format specifications for the Complaint are set out in WIPO Supplemental Rules
• For “consolidated” complaints involving multiple domain names, complete the following WIPO UDRP consolidation worksheet to assist in the consideration of your request.
  For more complete information on consolidation, consult WIPO Overview 3.0, section 4.11

• You must prove all three elements of the Policy: (1) that you have rights in your trademark [see WIPO Overview 3.0, section 1], (2) that the registrant has no rights in the domain name [see WIPO Overview 3.0, section 2], and (3) that the registrant has both registered and is using the domain name in bad faith [see WIPO Overview 3.0, section 3]
• Ensure that you have the necessary rights to file the complaint, e.g., trademark registrations in the name of the Complainant (be sure to attach copies of your trademark registration certificates)
• Be sure to provide evidence of bad faith registration and bad faith use (as applicable: attach screenshots of the offending website, fraudulent emails, prior correspondence with the registrant, etc.)

• We can only begin processing your case when we have received the filing fee
• Once a Complaint has been registered, our administrative fees are nonrefundable
• A breakdown of the fees is available on the WIPO Schedule of Fees

• Download a Model Complaint and submit it by email or using this Online Form
• Send a copy to the Registrar, whose information can be found on the ICANN List of Accredited Registrars
• Complaints filed outside working hours or on holidays or weekends will be processed the next working day
• You will get an acknowledgement of receipt once your case is registered, and the filing fee is received
• By submitting a Complaint, the Complainant agrees to be bound to the WIPO Data Privacy Notice

• You may request an additional 4 calendar days to submit your response
• You may also request an additional extension that may be granted in exceptional cases further to paragraph 5(e) of the Rules
• If you wish for the case to be over without submitting a Response, and you consent to transfer the domain name to the Complainant, you should complete and submit a Standard Settlement Form.
• For cases involving multiple disputed domain names, if you are not the registrant of all of the domain names, you should indicate which one(s) you are in control of
  For more information, consult WIPO Overview 3.0, section 4.11.2

• Consult WIPO Overview 3.0, Section 3.11 which summarizes the consensus views of panelists who have decided UDRP cases on most major topics. WIPO also provides a Legal Index of WIPO UDRP Panel Decisions
• File size and format specifications for the Response are set out in WIPO Supplemental Rules

• The burden of proof always remains on the Complainant
• You only need to successfully rebut one of the three elements of the Complainant’s case. You may do this by showing (i) that you are using (or plan to use) the domain name for a bona fide offering of goods or services (you may wish to attach a screenshot of your website), (ii) that you are commonly known by the domain name (e.g., by providing evidence of your identity), or (iii) that you are making a legitimate noncommercial or fair use of the domain name
• You may also provide evidence that your domain name was registered in good faith before the complainant’s trademark rights existed
• If you believe the Complaint is being brought in bad faith, you may ask the Panel to make a finding of “Reverse Domain Name Hijacking”

• You are not required to make any payment if you agree with the Complainant’s single-member panel selection
• If you ask for a three-member panel, you must pay half of the filing fees (typically USD 2,000) and provide a list of three co-panelists in order of your preference
  See WIPO Domain Name Panelists List
• A breakdown of the fees is available on the WIPO Schedule of Fees

• Download a Model Response and submit it by email or using this Online Form
• Responses filed outside working hours or on holidays or weekends will be processed the next working day
• You will get an acknowledgement of receipt once your response is received
• By submitting a Response, the Respondent agrees to be bound to the WIPO Data Privacy Notice